Shipping Policy

At Other Methods, we are committed to ensuring your orders are delivered promptly and securely. Please review our shipping policy for details on how we handle your purchases.

Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after your payment has been confirmed.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Methods and Rates

  • We offer standard, expedited, and international shipping options at checkout.
  • Shipping rates are calculated based on the destination, shipping method, and total weight of your order.
  • Free shipping may be available on orders over a specified amount—check our current promotions for details.

Delivery Times

  • Domestic Shipping: Estimated delivery within 3-7 business days after dispatch.
  • International Shipping: Estimated delivery within 7-21 business days depending on the destination and customs clearance.

Tracking Your Order

  • All shipped orders include a tracking number, which will be sent via email once your order is dispatched.
  • Please allow up to 24 hours for the tracking information to update.

Customs, Duties, and Taxes

  • International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
  • Please check with your local customs office for more information.

Shipping Delays

  • While we strive to deliver within the estimated timeframes, delays may occur due to unforeseen circumstances such as weather, customs processing, or courier issues.
  • If your order is delayed, please contact us, and we will work with you to resolve the issue.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please reach out to us within 7 days of the delivery date.
  • We will assist in filing a claim with the carrier and work to provide a resolution, which may include a replacement or refund.

Contact Us

For any shipping-related questions or concerns, please contact us at jonesja@mac.com. We’re here to help!

Thank you for choosing Other Methods. We appreciate your support and look forward to delivering your order!